If you have information about a safeguarding situation where a child or adult is in immediate danger or requires immediate medical attention, call 999.
If you do not think there is a risk of immediate danger, but you are concerned that a child or vulnerable adult is at risk of harm, or you want to report abuse whether it is currently happening or happened some time ago, do not hesitate to contact the Diocesan Safeguarding Adviser for advice and support.
The Diocese of Durham is committed to responding to safeguarding concerns, providing advice, and supporting survivors. We are not able to offer an emergency or 24-hour response.
Contact details for the Diocesan Safeguarding Officer:
Beth Miller - Diocesan Safeguarding Officer
Address: Cuthbert House, Stonebridge, Durham DH1 3RY
Email: beth@bethmillerisw.co.uk | beth.miller@durham.anglican.org
Mobile: 07968034075
or contact your local police force by dialling 101 or your local children’s or adult services.
As the Safeguarding Officer is not available 24 hours a day below are the contact details of other local and national agencies that are able to assist either on a 24-hours basis or through specialist helplines and services:
Police: Call 101 or 999 in emergency
Local Contacts - Adult and Children’s Social Care
Stockton
- Adult Tel: 01642 527764 Out of Hours 01642 524 552
- Children 01642 130080 Emergency Duty Team (outside of office hours) 01642 524 552
Darlington
- Children Contact the Children’s Access Point on 01325 406222 or Emergency Duty Team on 01642 524552.
- Adult Contact the First Point of Contact Team on 01325 406111 or the Emergency Duty Team on 01642 524552.
Durham (both numbers are operated 24 hours)
- Adult Social Care Direct on 03000 267 979.
- Children First Contact on Tel: 03000 267 979.
Gateshead
- Adult Adult Social Care Direct - 0191 433 7033
- Children Gateshead Council's Children's Services (in confidence) on: 0191 433 2653 (office hours: Monday - Friday, 8.30am to 5pm) or Emergency Duty Team 0191 477 0844 ( outside of office hours)
South Tyneside
- Adults Let’s Talk Team 0191 424 6000 (Monday-Friday 8.30 am to 5.00pm or 0191 456 2093 ( outside of the above office hours)
- Children 0191 424 5010 ( Monday to Friday 8.30-5.00) or 0191 456 2093 (outside of the above office hours)
Hartlepool
- Adult Tel: 01429 523390 or Out of Hours 01642 524 552
- Children Tel: 01429 284284 or Emergency Duty Team (outside of office hours) 01642 524 552
Sunderland
- Adult Tel: 0191 520 5552 or Out of Hours 0191 5205552
- Children Contact Children's Safeguarding on 0191 520 5560 or Out of Hours 0191 5205552
Helplines for further support
- NSPCC For adults concerned about a child Tel: 0808 800 5000
- ChildLine For children and young people Tel: 0800 1111
- Hourglass (was Action on Elder Abuse) Helpline: 0808 808 8141
- 24-hour National Domestic Violence Helpline Helpline: 0808 2000 247
- NAPAC Offer support and advice to adult survivors of childhood abuse 0808 801 0331
- Stop It Now Preventing child sexual abuse 0808 1000 900
- Cruse Bereavement helpline 0808 808 1677
- The Survivors Trust 7 days a week (Note: hours vary- please see website )
- Helpline 0808 801 0818 Text: 07860 022956
- LGBT+ Domestic Abuse Helpline 0800 999 5428 help@galop.org.uk
- Men’s Advice Line (Domestic Abuse helpline) 0808 801 0327 info@mensadviceline.org.uk
- Age UK Advice Line 0800 678 1602
- Samaritans If you are struggling to cope and need someone to talk to Helpline 116 123
Websites for further information and resources
- www.nspcc.org.uk
- www.womensaid.org.uk
- www.restoring relationships.org
- www.stopitnow.org.uk
- www.scie.org.uk
- www.ceop.police.uk
- www.wearehourglass.org/action-elder-abuse-now-hourglass
- www.ageuk.org.uk
- www.barnardos.org.uk
- www.spiritualabuse.com
- www.modernslavery.co.uk
- www.the survivorstrust.org
Contacts and resources can be downloaded here.