The Property & Facilities Team (contact details below) take pride in supporting you with maintaining your parsonage as a welcoming home and as a resource for your mission and ministry.
Download the Property Handbook below, a comprehensive guide to the maintenance and repair of your property.
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Property Handbook: a guide to the upkeep of houses (2025)
Out-of-hours phone numbers and contractors for urgent property issues
If you have a property emergency that happens out of hours, use the numbers provided under the headings below, then please contact the property team at your earliest opportunity to let us know what the emergency was, who you contacted and the work that was done – thank you!
Emergency contacts
| Issue | Who to contact |
|---|---|
| Boilers Emergency call out only, e.g. NO heating and NO hot water | PNH Plumbing & Heating – 07450 262610 or 07854 546969 |
| Emergency plumbing repairs and burst pipes | PNH Plumbing & Heating – 07450 262610 or 07854 546969 |
| Gas leak | Freephone 0800 111 999 (24 hour service) |
| Emergency glazing, securing or boarding As a result of break-in or vandalism | David Jackson – 07916 198710 Local Police will also have a list of contractors who can be contacted for emergency repairs. |
| Locksmiths | David Jackson – 07916 198710 Or a local reputable contractor listed in Yellow Pages |
| Electrical Emergencies only | Oakworth Electricals – 07961 033242 |
Burst pipes: In the event of a burst pipe please turn the water off at the mains stop tap and call PNH Plumbing.
Please email jo.bosher@durham.anglican.org or James.alderton@durham.anglican.org to advise them of any emergency call outs you have made.
Contact the property team
Any one of us can be contacted during normal office hours:
housing.surveyor@durham.anglican.org James Alderton
Head of Property and Facilities
jo.clifford@durham.anglican.org Jo Clifford
Property and Facilities Co-ordinator
stacey.brown@durham.anglican.org Stacey Brown
Property and Facilities Assistant
- James Alderton, Head of Property and Facilities: 07879 427209
- Jo Clifford, Property and Facilities Co-ordinator: 01388 660006
- Stacey Brown, Property and Facilities Assistant: 01388 660012