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EMERGENCY TELEPHONE NUMBERS OUT OF OFFICE HOURS

Gas Leak: (24 hour service) Freephone 0800 111 999

Heating Installation:
No Heating and Hot Water, this is only an emergency if a secondary source of heat is not provided i.e gas/electric fire
*  PHN Plumbing and Heating 07450262610 (Try these in the first instance)
*  J & A Moody Boiler Maintenance Ltd 01207 503291
*  Glenn Roe Plumbing 01388 601697 07971 838933

Break – In/ Vandalism:
Contact local police station who will be able to arrange a joiner/glazier to carry out emergency boarding up or repair or any local reputable contractor may be contacted.
*  Sunderland Glazing Services, Sunderland 0191 670 5065 or 07767 664515
*  John M Wadds Glaziers, Newcastle 0191 273 7841

Burst Pipes:
In the event of a burst pipe turn off the water at the mains, Contact a reputable plumber
*  PHN Plumbing and Heating 07450262610 (Try these in the first instance)
*  J & A Moody Boiler Maintenance Ltd 01207 503291
*  Glenn Roe Plumbing 01388 601697 07971 838933

Broken Locks:
Any local reputable contractor/locksmith, and then notify the diocese the next working day.

If you require any other information or assistance regarding the above, please contact the housing team:

Property Manager: James Alderton (01388 660003)
Property Administrative Assistant: Jaimie Garner
Property Administrative Assistant: Jo Bosher (01388 660006)

If you have an emergency out of hours, please contact us at your earliest opportunity to let us know what the emergency was, who you contacted and what was done.

Thank you


A GUIDE TO THE UPKEEP OF HOUSES 2019

For an up to date copy of the Upkeep of Houses Handbook please click here