Bishop Sarah opens the three shop front Shildon Alive Hub with Paula Nelson, Joanne Iceson and Revd David Tomlinson (Picture: Keith Blundy)

Advocacy Support Worker

Shildon Alive! A Saint John’s Church Project, Shildon

Are you an excellent team player?

Do you have a good working knowledge of benefits and entitlement?

Do you care about people?

Are you passionate about: alleviating poverty, challenging injustice, building self-esteem and promoting independence?

If so you could be the person we are looking for to join our team at Shildon Alive.

Sympathetic to our ethos and based in our Community hub on Church Street Shildon your primary role will be one of advocate, supporting people to take the steps needed to transform their lives.

We are offering a competitive salary of £22,750 pa for 35hrs a week based on a one year contract.

For full details contact [email protected] for an application pack

or call into Shildon Alive at 91-95 Church Street Shildon DL4 1DT.

Closing date for applications Friday May 14th.



The Advocacy Project

(Giving a voice to the voiceless)

Job Description

Advocacy Worker

Salary: £22,750

Hours: 35 hours

Contract: One year fixed, with a possibility of extension if funding secured .

Accountable to: The Community Project Manager

Purpose of Post:

The Advocacy Worker will continue to build on the established delivery of the Shildon Alive independent advocacy service.

Our advocacy work with clients empowers people to express their views, wishes and choices in such a way as to:

• Alleviate poverty

• Challenge injustice

• Build self esteem

• Promote independence 1. Working with clients in line with the principles, purpose and anticipated outcomes of Shildon Alive.

2. Managing the workload efficiently in accordance with the policies and procedures of Shildon Alive.

3. Working in partnership with other agencies

4. Working as an individual but also as part of a team.

5. Developing your skills on an ongoing basis by identifying opportunities for learning.

6. Promoting and raising awareness of the organisation and its services.

The Advocacy Worker will ensure that clients are able to remain as involved as possible in all decisions which affect their lives whilst understanding the implications of decisions taken.

This will be achieved by:

Main Responsibilities

Client work

The Advocacy Worker will:

• Build and maintain relationships with clients based on mutual respect, dignity and honesty.

• Enable clients to represent themselves, where possible, or speak up on their behalf.

• Empower and involve clients as much as possible in decisions that affect them.

• Liaise with statutory organisations and voluntary groups as directed by the client.

• Facilitate group advocacy when required, as directed by the Community Project Manager.

• Support and manage the role of volunteers within the advocacy aspects of the project.

• Identify grant funding and assist in funding applications to support the advocacy work.

Self Management

• Take responsibility for implementing the policies, procedures and protocols of Shildon Alive.

• Take responsibility for personal safety in and out of the office in accordance with the organisation’s Safety Procedure.

• Provide the administration team with the relevant paperwork, such as weekly diaries, expenses, and updated referral sheets, as required.

• Participate in the support, supervision and appraisal process.

Team work

• Share relevant information and give support and encouragement to colleagues.

• Identify and develop training opportunities for volunteers

• Participate in team meetings.

• Assist in the development of Shildon Alive by participating in development days, task groups etc when required.


• Identify own learning needs and participate in identified learning opportunities when required.

• Assist in identifying learning needs for the team.

• Feed back on learning opportunities.

• Assist the Community Project Manager with delivery of training when required.

Promoting the service

• Present a positive image of Shildon Alive and The Advocacy Project at all times

• Network with other organisations and agencies

• Represent Shildon Alive and the advocacy work at community events.

• Assist the Community Project Manager in raising awareness of the service.

• Support the core values and Christian ethos of the project (see below)

Core Values and Ethos

Shildon Alive is a St John’s Church project and as such it is rooted in Christian values.

We believe every person is loved and precious to God.

We seek to bless our community in the name of Jesus.

Jesus said to love others as well as you love yourself.

Love is about ensuring that every person engaged with is EMPOWERED to make the

choices that can change their lives:

E Encouragement

M Mutual Respect

P Positive Approach

O Openness

W Well Being

E Empathy

R Realistic and Honest

E Equality and Inclusion

D Dignity

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